Leigh-Anne NugentA practical Office Hours Insight session on improving the Salesforce Field Service mobile experience with emoji status cues and Agentforce for mobile workers, including setup steps, prompt templates, and pre-work brief testing.
Leigh-Anne NugentA practical Office Hours Insight session on shift management in Salesforce Field Service, covering assignment challenges, mobile visibility, sharing rules, and the real-world complexity of contractor scheduling.
Leigh-Anne NugentA practical Office Hours Insight walkthrough on setting up Salesforce Field Service fast, from Salesforce Go and core records to mobile readiness, service documents, and the first end-to-end scheduling demo.
Leigh-Anne NugentA practical Office Hours Insight session on giving technicians better access to images and PDFs in Salesforce Field Service Mobile, including deep linking, offline challenges, and workflow design lessons.